MAYS LANDING – Atlantic City Electric is offering a new tool help customers discover the best assistance programs that fit their needs, including financial assistance, bill management, and energy efficiency and savings information.
The new Assistance Finder tool makes it easier for customers who may need support with lingering energy bills from the summer or those who want to get ahead of winter temperatures to sort through bill assistance options and energy efficiency programs. Customers can access the tool at atlanticcityelectric.com/AssistanceFinder.
The utility advises customers to act now. Programs like the Low Income Home Energy Assistance Program, a federally funded effort that helps limited-income households with their home energy bills, is a first-come program and is only available until funding runs out.
Grants are provided in varying amounts (up to $1,278), with no payback required. Requirements include a household’s income, type of fuel, and type of dwelling. Homeowners, renters, roomers and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant.
Atlantic City Electric also offers programs to make it easier for customers to track and manage their bills, including:
• Payment arrangements of up to 12 months for eligible residential customers with past-due balances. Customers can make a down payment on the amount owed and pay the rest through installments in addition to the regular monthly bill.
• Budget billing, which provides a predictable monthly payment based on electricity usage from the last 12 months.
• High usage alerts, which enable customers to receive alerts and energy management tips when their usage is trending higher than normal.
• Energy efficiency offerings, including services and incentives designed to help income-eligible residential customers reduce energy use now and in the long term.
Customers are encouraged to sign in for the Assistance Finder through My Account. They can also contact Atlantic City Electric customer care at 800-642-3780 for additional help.
