New technology, menu items and level of service enable a more fun and modern guest experience
CAPE MAY COURT HOUSE – Beginning 2017, McDonald’s restaurants in the Philadelphia Region invite guests to experience McDonald’s in a new and unexpected way, with a new level of choice, engagement and service. These changes are reflective of a new restaurant model that has been successfully rolled out in more than 2,600 international McDonald’s restaurants and puts more choice and control in the hands of guests by evolving how they order, what they order, how they pay and how they are served.
For those looking to order at their own pace, Cape May Court House McDonald’s new digital self-order kiosks make ordering and paying for a meal easy. Kiosks empower guests to browse the menu, find new options and tailor their meal just the way they want. Among the new menu options in the South Jersey store are Signature Crafted recipes, which allow customers to craft their perfect sandwich by selecting 100% beef or juicy grilled or crispy chicken, picking an artisan roll or sesame seed bun, and choosing from one of three new signature recipes – Maple Bacon Dijon, Pico Guacamole or Sweet BBQ Bacon. All Signature Crafted recipes include premium ingredients like guacamole made with Hass avocados, crispy Applewood smoked bacon and grilled onions.
Guests’ orders are delivered to tables by McDonald’s crew members, allowing customers to relax and enjoy a more custom dining experience. McDonald’s owner/operators and restaurant teams in Cape May Court House are placing a higher emphasis on hospitality by focusing on greeting customers, assisting with technology and ensuring a clean, welcoming environment.
Aside from the new Signature Crafted sandwiches – and as an addition to the new McDonald’s experience — guests will also be able to try two new McCafe desserts: turtle brownie and strawberry shortcake sundaes. A guest service lead will also be on hand at the kiosks to lend any assistance.
“We’re excited to share this evolved experience at McDonald’s with our customers,” said Jim Burlaga, Owner/Operator of the Cape May Court House restaurant. “We appreciate and value our guests’ feedback on this new experience, and we’re looking forward to offering them a new way to dine at McDonald’s.”
*weight before cooking
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