Several years ago, I began attending Upper Township Committee meetings on a regular basis. What I found then was not welcoming. The meetings were closed off, the public could make comments but not ask questions, and when questions were raised, they went unanswered.

Engagement between the committee and the public was almost nonexistent. When members did respond, it was often in a condescending tone. Transparency was lacking, and many residents felt too intimidated to speak up.

But in the past year, that’s changed – dramatically.

After an election that reshaped the committee, Upper Township has taken major steps toward openness and accountability. The agenda format was revised to allow questions about consent agenda items, and now those questions get real answers. During public comment, residents’ concerns are acknowledged and followed up on when needed. Additionally, the technology of meeting video recordings has been improved and is available for public viewing the same night.

And recently, workshops have been added before regular meetings, giving residents a chance to see issues discussed in real time. Even without public comment, this openness shows the committee’s willingness to do business in front of the people they represent.

The results speak for themselves. More residents are attending meetings. More people are asking questions. The old atmosphere of intimidation has lifted, replaced with mutual respect and dialogue.

This is when transparency works.

When transparency works, people get involved, they care, and they trust their leadership. Even when they disagree, they can ask why, when and how without fear of being dismissed.

Of course, there’s always room for improvement. No system is perfect. But what’s happening now in Upper Township is real, meaningful progress – a complete turnaround from the not-so-distant past. Upper Township’s turnaround proves that openness builds trust, and trust builds community.

Upper Township is setting a new standard for good government, not just in our county but for other municipalities as well – and it’s worth celebrating.

Editor’s note: Cape Issues is a Cape May County citizens group that meets monthly, focusing on elevating the unique place where we live.