To The Editor:
New Jersey citizens ticked off at the state are known to berate public servants with salty outbursts. Among their favorite targets are municipal employees, police officers and office holders of varying competence. Such encounters often distract, chase patience, crush cheery moods and cause both parties to sustain a rocket rise in blood pressure.
All these negatives could be reduced, though not to nil, if our government established a daily one-purpose, 24- hour, no-wait hotline functioning in accordance with the following illustration:
A red-faced man stomps into a county office. He stops at the first desk, the clerk’s. She looks up, smiles, saying “hello.” He responds with a glare before hurling, “you people are robbing me with taxes; you’re all bums.”
She, sizing up the situation halts his continuation, saying, “Sir, I want to help you but I can’t. Let me get someone who can.” Turning, she lifts the nearby phone and using her index finger keys in the letters VENTNJ after which she passes the telephone to Mr. Upset. Pressing it to his ear he listens, a recorded voice is heard: “New Jersey thanks you for sharing your thoughts as guest speaker. Please proceed.”
RAY LEWIS
Corbin City
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