TRENTON – New Jersey Motor Vehicle Commission Chief Administrator Sue Fulton May 8 announced in a release a set of initiatives the commission is rolling out in preparation for the issuance of REAL ID.
“We’ve seen in other states that issuing REAL ID causes dramatically longer lines, in some cases completely overwhelming motor vehicle agencies,” Fulton stated. “We want to make sure that we are ready for our customer volume to double, triple, or even quadruple when REAL ID starts.”
Fulton laid out a number of major changes underway or planned for the next few months, from enhancing online services to improving agency operations and computer systems and hiring roughly 200 new employees.
“All of our changes are designed for us to function as smoothly and efficiently as possible once we begin issuing REAL IDs in the weeks ahead,” Fulton stated. “Everything we are doing is designed to reduce lines and wait times, while improving the overall customer experience.”
REAL ID is the federal requirement for state-issued driver licenses and non-driver identifications to help prevent fraudulent identification.
Either a REAL ID or a valid passport will be required to board commercial flights beginning Oct. 1, 2020.
Since the current, standard-issue New Jersey driver license will no longer be accepted as identification to fly, it is expected that millions of New Jerseyans will opt for the REAL ID license.
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