Convenience Fees for Online MVC Services Eliminated

TRENTON — Following up on a commitment Governor Christie made in Aug. to improve New Jersey Motor Vehicle Commission (MVC) customer service and encourage drivers to take advantage of the many agency services available online, the MVC announced Sept. 30 that convenience fees will be eliminated for most online transactions.
“Beginning October 1, New Jersey drivers will no longer be charged extra for choosing to perform simple transactions such as renewing their vehicle registration or requesting a driver history record online,” said MVC Chairman and Chief Administrator Raymond P. Martinez. “Many agency transactions can be completed from the comfort of your own home, and we want to encourage our customers to take advantage of these convenient and time-saving options by going to njmvc.gov.”
This announcement reflects the MVC’s commitment to providing high quality customer service to millions of New Jersey residents, and is part of an effort to reduce agency wait times statewide. Services available online include, but are not limited to, renewing vehicle registrations, requesting a driver history record, paying restoration or surcharge fees and purchasing specialty plates.
“Last year, more than 1.5 million people entered an agency simply to renew their vehicle registration, when they could have done it from home,” noted MVC Chairman and Chief Administrator Raymond P. Martinez. “That equals more than 250,000 hours spent on transactions that could have been completed with just a few clicks on our website. With the elimination of these convenience fees, our customers have yet another reason to go online and stay out of line.”
While online convenience fees for most agency services have been eliminated, they will still remain in effect for International Registration Plan (IRP) and International Fuel Tax Association (IFTA) transactions.
For more information about online services, customers can visit www.njmvc.gov.