Victoria Commons Receives Bronze Award

NORTH CAPE MAY —Victoria Commons, an Assisted Living Facility managed by Genesis HealthCare,SM today announced that it has been recognized as a 2010 recipient of the Bronze Commitment to Quality National Quality Award presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).
This year, 701 nursing and assisted living centers from across the nation applied for the quality award at this level. Victoria Commons is one of the 24 Genesis Centers to receive the award. Awards will be presented during AHCA/NCAL’s 61st annual Convention and Exposition, Oct. 10-13, in Long Beach, Calif.
“We congratulate Victoria Commons for having passed this first step that demonstrates their intention to develop systematic, sustainable, person-centered care and services. We look forward to their moving forward in developing approaches and achieving performance levels that meet the criteria required for the Silver Achievement in Quality award,” stated Bruce Yarwood, President and CEO of AHCA/NCAL.
“We at Victoria Commons take quality very seriously,” notes Executive Director Krista Rickards. “Genesis sets very high standards for all centers and clearly our team of caregivers has demonstrated world-class performance excellence and an exceptional standard of care to our patients and residents.”
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is based on the core values and criteria of the Malcolm Baldrige National Quality Award Program. It provides a pathway for providers of long term and post-acute care services to journey towards performance excellence.
Facilities begin their quality journey at the Bronze level where they are asked to develop an organizational profile including vision and mission statements, an awareness of their environment and customers’ expectations. Bronze applicants are also asked to demonstrate their ability to improve a process.
At the Bronze level, formerly known as the Step 1 Award, applications are reviewed by Examiners who have received special training to qualify as judges for the award program.
The awards are sponsored by AHCA/NCAL Associate Business Member McKesson Medical-Surgical, a leading distributor of medical supplies and equipment to physician practices, surgery centers, hospitals, home care, and extended care facilities, and My InnerView, a web-based applied research and quality-management company that supports leaders across the entire assisted living, senior housing and skilled nursing profession with tools to measure, benchmark and improve performance.
For more information about Victoria Commons, please call Krista Rickards, executive director at 609-898-0044. Victoria Commons is located at 610 Townbank Road, North Cape May.