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Gina McNeal, RN, is a 4 East ‘Champion for Patient Satisfaction’

 

By Press Release

COURT HOUSE – Gina McNeal, RN has received recognition as Cape Regional Medical Center’s Service Excellence honoree for September, 2011.
“Gina was nominated as a result of a patient letter received by the Medical Center,” stated Corinne Robinson, Director of Patient Satisfaction. “The patient wrote that Gina is a hero. She took care and followed up with this grateful patient during a difficult time. Gina’s help and concern for the patient’s wellbeing made a huge impact on the quality of their inpatient stay.”
“I am so surprised!” exclaimed McNeal during the Award Presentation. “I honestly don’t know what to say except ‘thank you’.”
Gina is very active on the Medical Center’s Inpatient Satisfaction Team and is a champion for patient satisfaction initiatives. She provides the team with great feedback from both patient and staff perspectives regarding issues and ideas to improve patient care and satisfaction. She is a great role model and to that effect, she is a Preceptor for new RNs on 4 East.
Gina, and her husband of 12 years, Bill, live in Cape May, New Jersey. The couple have two children, Jack, 11 and Sara, 9.
Congratulations, Gina and thank you for being an exceptionally caring person!
Cape Regional Medical Center is an affiliate of the University of Pennsylvania Health System for Cancer Care and Cardiac Care and is accredited by The Joint Commission with the Gold Seal of Approval and is an Accredited Chest Pain Center. The 242-bed Medical Center is located in the heart of Cape May County. For additional information on the Medical Center and its programs, please login to our web site at www.caperegional.com or contact Sue Staeger, Marketing & Public Relations Coordinator at 609-463-2059.

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